Full Time

Operation Quality Controller/ 3 weeks ago


Wanted Operation Quality Controller – Hospitality Industry.


  • Train and educate all drivers and Fleet Supervisors on the correct and up-to-date standards to meet and greet the guests.
  • Create transcripts for greeting the guests and how to run a professional dialog with the guests and train the drivers and the supervisors on the transcript.
  • Create driver’s training materials and training strategy and be responsible regards the driver’s training program.
  • Ensure that all the drivers are trained and well-educated on how to treat the guests.
  • Responsible for ensuring the needs of the guests and hotels were proactively attended to.
  • Train the Drivers and the Fleet Supervisors on proper procedures on how to handle the guests’ requests, needs, and complaints as per the company policies.
  • Coordinate with all Fleet Supervisors in the contracted hotels and provide them with the support they need.
  • Responsible for managing the day-to-day operations in a shift which includes dispatching and briefing the drivers.


  • Must have a minimum of 4 years of previous experience in the Hospitality industry preferably with hospitality staff training knowledge or experience.
  • Education related on-the-job experience or a post-secondary degree.
  • Exceptional written and oral communication skills, including the ability to effectively communicate with internal and external customers.
  • Knowledgeable in computer skills (MS. Office & business correspondence).
  • Consistent, professional dress and manner.
  • Must be Fluent in English & Urdu.
  • Most have a valid UAE Driver’s license.
  • With UAE Driver’s license.

Kindly Send your Resume to, only with the above criteria will be entertained.

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