Train and educate all drivers and Fleet Supervisors on the correct and up-to-date standards to meet and greet the guests.
Create transcripts for greeting the guests and how to run a professional dialog with the guests and train the drivers and the supervisors on the transcript.
Create driver’s training materials and training strategy and be responsible regards the driver’s training program.
Ensure that all the drivers are trained and well-educated on how to treat the guests.
Responsible for ensuring the needs of the guests and hotels were proactively attended to.
Train the Drivers and the Fleet Supervisors on proper procedures on how to handle the guests’ requests, needs, and complaints as per the company policies.
Coordinate with all Fleet Supervisors in the contracted hotels and provide them with the support they need.
Responsible for managing the day-to-day operations in a shift which includes dispatching and briefing the drivers.
Requirements:
Must have a minimum of 4 years of previous experience in the Hospitality industry preferably with hospitality staff training knowledge or experience.
Education related on-the-job experience or a post-secondary degree.
Exceptional written and oral communication skills, including the ability to effectively communicate with internal and external customers.
Knowledgeable in computer skills (MS. Office & business correspondence).
Consistent, professional dress and manner.
Must be Fluent in English & Urdu.
Most have a valid UAE Driver’s license.
With UAE Driver’s license.
Kindly Send your Resume to hr@prvtlimousine.com, only with the above criteria will be entertained.
