Hostess

Please find below job details :
– Company: Rota International
– must have Experience in 5 star hotel / luxury restaurants
– Salary+ Food, Accommodation and Transportation and other benefits also
– duty 48hrs a week, 1 day off.
– Duration: Long Term
– Work Location: Doha, Qatar

Responsibilities :

Hostess

1. 1. Greeting Guests: The primary role of a hostess is to warmly greet guests as they arrive at the establishment. A friendly and professional demeanor is essential to make guests feel welcome and comfortable.
   2. Seating Guests: Hostesses are responsible for managing reservations and walk-in guests. They must efficiently allocate tables, taking into consideration the size of the party, server availability, and guest preferences.
   3. Taking Reservations: In establishments that accept reservations, hostesses answer phone calls or emails, record reservation details, and confirm reservations. They need to keep an organized reservation book or electronic system.
   4. Maintaining Waitlists: When the restaurant is busy and all tables are occupied, hostesses maintain a waitlist for guests. They estimate wait times and keep guests informed about their status.
   5. Managing Special Requests: Guests often have special requests or requirements, such as dietary restrictions, seating preferences, or special occasions like birthdays. Hostesses should accommodate these requests to the best of their ability.
   6. Providing Menus: Hostesses distribute menus to guests and, if necessary, explain any specials or menu items. They may also inform guests of any promotions or events happening at the establishment.
   7. Coordinating with Servers: Hostesses communicate with servers and the kitchen to ensure a smooth flow of service. They provide servers with information about the seating plan, any special requests, and when to expect the arrival of guests at their tables.
   8. Maintaining the Hostess Stand: The hostess stand is the central point of communication in many establishments. Hostesses keep it organized, ensuring it is stocked with menus, reservation books, and other necessary materials.
   9. Handling Guest Inquiries: Guests may have questions or concerns, and it’s the hostess’s responsibility to address them or direct guests to the appropriate staff members.
   10. Assisting with Coat Check: In some upscale restaurants or venues, hostesses may oversee a coat check area, taking guests’ coats and providing claim tickets.
   11. Collecting Feedback: Hostesses often play a role in collecting feedback from guests, either informally or through comment cards. This feedback can be valuable for improving the guest experience.
   12. Adhering to Safety Protocols: Especially in the context of the COVID-19 pandemic or other health concerns, hostesses may be responsible for enforcing safety protocols such as mask-wearing, social distancing, and sanitization.

Immediately available candidates in Qatar with valid QID, please share your updated CV to Email : remya@rota-intl.com

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